Shipping policy

Shipping Policy

Welcome to [Your Store Name]. We specialize in high-quality mannequins, dress forms, tailor dummies, and retail display products. We are committed to delivering your orders safely and efficiently.

Order Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.
  • Orders are not shipped or delivered on weekends or public holidays.
  • During high-demand periods, processing times may be slightly delayed.

Shipping Methods & Delivery Time

We partner with reliable courier and freight services to ensure safe delivery of oversized and fragile products.

Estimated Delivery Times

  • Within India: 3–10 business days
  • International Orders: 7–20 business days depending on destination

Delivery times are estimates and may vary due to courier delays, customs clearance, weather conditions, or remote locations.

Shipping Charges

Shipping charges are calculated at checkout based on:

  • Product size and weight
  • Delivery location
  • Shipping method selected

Free shipping promotions may apply to selected products or orders.

Large & Fragile Item Shipping

Since mannequins and dress forms are oversized and delicate items:

  • Products are carefully packed to prevent damage during transit.
  • Some products may be shipped in multiple packages.
  • Freight or special handling charges may apply for bulk orders.

Order Tracking

Once your order is shipped, you will receive:

  • A shipping confirmation email
  • Tracking number and courier details

Customers can track their shipment using the provided tracking link.

International Shipping

We ship internationally to selected countries.

Please note:

  • Import duties, customs taxes, and local charges are the responsibility of the customer.
  • Customs clearance delays may affect delivery timelines.

Damaged or Lost Packages

If your order arrives damaged:

  1. Take clear photos of the package and product immediately.
  2. Contact us within 48 hours of delivery.

We will review the issue and arrange a replacement or resolution where applicable.

We are not responsible for:

  • Delays caused by courier companies
  • Incorrect shipping addresses provided by customers
  • Unclaimed or refused packages

Incorrect Address Policy

Please ensure your shipping address is accurate before placing your order.

If an order is returned due to an incorrect address:

  • Customers may be required to pay re-shipping charges.

Bulk Orders & Wholesale Shipping

For bulk or wholesale mannequin orders:

  • Shipping timelines and charges may vary
  • Our team will contact you with freight and delivery details after order confirmation

Contact Us

If you have any questions regarding shipping, please contact us:

Email: luckymannequins@gmail.com
Phone: +91-9354642426
Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM

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